Pulse · Workflow & procedures

Write down how a job is done. Pulse runs it.

Your administrator writes each kind of work as the questions to answer and the steps to follow, with a named seat that owns every step. Pulse runs the work, records every hand-over, and lets nothing go missing between departments.

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how it works · illustrative · try itPulse
Pulse · from a sentence to a running jobillustrative
Pacemaker

The procedure
  1. SalesTake the detailsWhich vehicle? Photo of the plate.
  2. WorkshopInspect and install12-point checklist, photos at each point.
  3. Head officeApprove the discountOnly asked if the discount is over 10%.
  4. DispatchDeliverCustomer signature on the device.
The job
Sales
Workshop
Head office
Dispatch
0Mine
3My department's
0Nobody's
Record book
  • Every hand-over, hold and send-back will be written here, with who and when. Nothing is deleted.
What it does

The organisation's administrator writes down each kind of work as the questions to answer and the steps to follow, with a named seat that owns each step. Pulse then runs the work: everyone sees what is theirs, every hand-over is recorded, and nothing goes missing between departments.

The problem it solves. Several departments do different work, some of it away from a desk, and someone must later show a customer, an auditor or the boss that the procedure was followed.

Who it's for

Pulse is built for teams that live in this work every day. It fits the tools they already run and the way they already work.

Tracking and fleet companiesCar dealershipsService and maintenance teamsHead offices with approvals

What it does

Four things Pulse does that general software doesn't, each one shaped with the people who use it.

Procedures in your own wordsQuestions, checklists and photos at each step, and the seat that owns it. Every change to a procedure is kept as a new version.
Pacemaker assistantDrafts a whole new kind of work from a plain description. Nothing is applied until the administrator presses Apply.
Everyone sees what's theirsThree lists on every screen: mine, my department's, nobody's. Finish a step, send it back, put it on hold, hand it over, or end the job with a reason.
Jobs that work across departmentsA job can raise jobs under it in other departments and waits until they are done. Jobs stuck past their target go up through deadlines and escalation. Jobs can create themselves, like a daily round, and steps can depend on an answer, like a discount above a limit.
Proof and reportingPhotos and files as proof on a step. Reports on how long steps take and where jobs wait, and a record book that keeps every change to the set-up.
Fits how people workWhatsApp and email turn into jobs. Mobile works without signal. Connections to the systems you already run.
Built-in assurance
  • Nothing is erased: every answer, hand-over, hold and send-back is kept with who did it and when. Jobs are never deleted; they end with a reason.
  • Department heads see their whole department, including jobs nobody has picked up.
Deployment

Cloud or the customer's own servers: the same product either way. Your logo, colours and words on every screen. Nothing is cleared on a timer; the administrator decides what is kept.

Languages and market

English and Urdu, with right-to-left layout where needed.

How we start
  1. Walk us through it: your departments and your busiest jobs, as they really move.
  2. We set it up with your branding. You review every kind of work before it goes live.
  3. One department goes live first, in real conditions, so what we learn changes the set-up early.
  4. The rest follow once the first one runs well. There is no big switch-over day.

The jobs, people and times in the Pulse brochure's example are invented to show how it works.

Plugs into what you run

Connect in minutes. If your system isn't listed, we add it as part of onboarding.

WhatsAppEmailMobile, offlineYour existing systems

Run Pulse under your own name.

Your logo, your colours, your domain, your billing. Launch in about 14 days. We keep it running underneath.

Ask about white-labelling
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See Pulse on your data.

Thirty minutes with an engineer, not a salesperson. Bring a real problem and we'll show you what it looks like solved.

Book a demoinfo@turingvex.com