Custom builds

When the product doesn't exist yet, we build it.

Custom AI systems scoped, built and run by the same engineers who ship our products. Working software in weeks, with one accountable owner on our side.

Book a demoHow it works

Three phases. Four weeks to production.

Every engagement runs the same way, whether it's a document pipeline or a whole operating platform. The first week is on site. The second ends with something you can click.

Week 1
Discovery, on siteWe sit with the people who do the work and map what actually happens, not what the org chart says.
Weeks 2–3
Working prototypeA real, clickable system running against your data. Not slides.
Week 4 on
ProductionHardened, integrated, monitored. We run it, or hand it over with the documentation to prove it.
phase 1 of 3 · Week 1Discovery, on site
1Shadow the team4 days
2Map the real process31 interviews
3Agree the first slice1 page

What a build looks like, day by day.

Two engagements, as they were logged. Names and figures are placeholders until we publish the real case studies.

09:14 engagement regional insurer · claims intake
09:14 problem 12,000 claims a month keyed by hand
09:31 discovery 4 days in the claims room · 31 interviews
day 9 prototype document AI → triage → adjuster queue
day 9 running on 2,400 real claims
day 38 production integrated with the policy system · Pulse for workflow
day 61 result intake 3.4 days → 6 hours
 
10:02 engagement dental group · 40 clinics
10:02 problem receivables scattered across 40 ledgers
day 3 build Insight, white-labelled · ledger sync
day 14 live recovered 88,400 in the first month

Three problems. Three systems.

Placeholder case studies to show the shape of the work. Each will be replaced with a real, named engagement.

Insurance · placeholder01

Claims intake for a regional insurer

problem12,000 claims a month keyed by hand into a 15-year-old policy system.
builtDocument AI reads every claim, a rules engine triages it, adjusters get a queue in Pulse.
resultIntake time 3.4 days → 6 hours
Healthcare · placeholder02

Receivables across 40 dental clinics

problemForty ledgers, forty ways of chasing, and nobody who could see the whole picture.
builtInsight, white-labelled under the group's name, with a nightly sync from every ledger.
result88,400 recovered in the first month
Logistics · placeholder03

Dispatch workflow for a freight operator

problemJobs lived in three tools and a WhatsApp group. Delays were discovered by customers first.
builtPulse on top of the existing TMS, with a custom exception agent that chases drivers and depots.
resultLate-delivery calls down 61%

What we build when there's nothing to buy.

Document intelligenceclaims, invoices, contractsWorkflow automationintake to resolutionForecasting & scoringcash, risk, candidatesAgents that do the follow-upemail, phone, chatIntegrationsERP, CRM, ledgers, HRISData platformsone source of truth

Three ways to work with us.

Pick the shape that matches the problem. Every model starts with discovery and ends with software you can run without us.

Fixed-scope build

A defined system, a defined price, a defined date. Best when the problem is clear and the integration surface is known.

  • Discovery included
  • Weekly demos
  • Handover with documentation
for a single system with a clear owner

Build and run

We build it, then we operate it: monitoring, support, improvements. You get a system that keeps getting better and a team that already knows it.

  • Everything in fixed-scope
  • SLA-backed operation
  • Quarterly roadmap
for systems that are core to how you work

Embedded team

Two to four TuringVex engineers inside your team, on your backlog, for a season. Useful when there's more than one system to build.

  • Your priorities, our engineers
  • Monthly, cancel with notice
  • Knowledge stays with you
for teams with a long list

Questions people ask before they call.

Fixed-scope builds are priced after the first week of discovery, once we know the integration surface. Build-and-run adds a monthly operating fee. Embedded teams are priced per engineer per month. We'll always tell you on day one if we think a product of ours fits better than a build.

Bring us a problem.

Thirty minutes with an engineer, not a salesperson. Bring a real problem and we'll tell you what we'd build.

Book a demoinfo@turingvex.com